Privacy Policy

1. Introduction

At Ganguly Cabs ("we", "our", "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our website, booking services, or riding in our vehicles.

2. Information We Collect

To provide you with seamless mobility services, we collect:

• Personal Information: Name, email address, phone number, and emergency contact details.
• Trip Details: Pickup and drop-off locations, flight/train PNR (for tracking delays), and travel itineraries.
• Payment Information: Billing details. (Note: Credit/debit card details are processed securely by our payment gateway, Razorpay, and are never stored on our servers).

3. How We Use Your Information

We use your data strictly for operational and safety purposes, including:

• Confirming and managing your cab bookings.
• Sending automated SMS/WhatsApp updates regarding driver details, trip status, and emergency contacts.
• Processing payments and generating automated invoices.
• Improving our customer service and fleet management.

4. Data Sharing and Security

Your trust is paramount. We do not sell, rent, or trade your personal information. We only share necessary trip details (name, phone number, pickup location) with your assigned, background-verified chauffeur to facilitate the journey. We employ industry-standard security measures to protect your data against unauthorized access.

5. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us at:

Email: hello@gangulycabs.com
Address: P.806/1648, Ganguly's Mouchak, Sipasarubali, Baliapanda, Puri - 752001, Odisha, India.